Terms of Service

1. Accepting these terms

By using eliteelectricpro.com, sending a form or using an online estimator on the website, you agree to these Terms of Service. If you do not agree, please do not use the website or estimator. These Terms cover use of the website. They do not replace the written proposal, work authorization or service agreement for a project. Our Privacy Policy explains how we handle the information you send.

2. Using the website and estimator

The website and estimator help you learn about Elite Electric and send project details for review. You agree to use them lawfully and not to:

• Submit false, misleading, incomplete or unauthorized information.
• Interfere with the website’s operation, security or availability.
• Access systems, accounts or data you are not authorized to access.
• Use the website to spread malicious code, spam or unlawful content.
• Copy, misuse or reverse engineer website features, except as the law allows.

We may update, pause, restrict or remove website features, including the estimator, when needed for maintenance, security or business reasons.

3. Estimator results and preliminary prices

Any price range, calculation or recommendation from the online estimator is preliminary and for general information. It is not a final price, a binding offer, a formal bid or a promise that Elite Electric will do the work. Estimator ranges are typically within about 10% and are valid for 30 days.

Results are based on the information you enter, standard assumptions and typical project conditions. The actual price and scope can change after a site survey, a load assessment, a review of your existing panel and wiring, confirmed measurements, equipment choices, permit and code review, and labor, access and site conditions. The most common change is an electrical panel upgrade.

A price, scope or schedule becomes binding once it is confirmed in a written proposal or agreement accepted by both parties. Please do not treat an estimator result as a replacement for a site survey, professional advice or a written agreement.

4. Site surveys

Before final pricing, solar and battery projects usually need a $150 site survey. The survey fee is waived if you go ahead with the project. Your written preliminary price explains what the survey covers.

5. Information you submit

You are responsible for making sure the information you send through the website or estimator is accurate, current and complete as far as you know. This may include contact details, property information, project descriptions, power usage, photos and equipment details.

We rely on the information you provide when we review a request or prepare a preliminary price. If it is missing or inaccurate, the estimate and recommendations may be too.

6. Your responsibilities

When you request an estimate or service, you agree to:

• Give accurate contact and project information and correct important errors promptly.
• Make sure you are authorized to request work at the property and to share any information or photos you send.
• Provide reasonable access to the property and electrical equipment for any agreed survey or work.
• Tell us about known site conditions, hazards, earlier work or anything else that may affect the project.
• Get any owner, landlord, HOA or other permissions the work requires.
• Read written proposals and agreements carefully and ask questions before approving work.

Please do not attempt electrical work yourself or operate equipment in an unsafe way. In an electrical emergency, call 911 or your utility.

7. Project agreements, pricing and changes

Website content, emails, form submissions and estimator results do not create a contract for electrical or other work. The actual services, scope, price, payment terms, schedule, warranties, permits, cancellation rights and other obligations are set out in your written proposal, work authorization or service agreement.

Changes to an approved project may affect price, materials and timing. Any significant change is handled through written approval or a change order before the changed work goes ahead, except where the law or an emergency requires otherwise.

8. Warranties

Warranty terms for a project are set out in your written agreement. Elite Electric’s standard coverage is a 10-year workmanship warranty and a 5-year roof penetration warranty, in addition to the equipment manufacturers’ own warranties. Website descriptions of warranties are a summary; the written agreement controls. Contact us with any warranty question.

9. Scheduling and availability

Sending a request or receiving an estimator result does not reserve an appointment or guarantee a start or finish date. Scheduling depends on project details, site conditions, equipment availability, permits and inspections, weather and our current workload. Any agreed schedule will be confirmed separately.

10. Third-party services and email

The website uses third-party providers for hosting, form processing, analytics, email delivery, maps and other technical services. They may process information as needed to provide their services and follow their own terms and privacy practices.

If you send a request, we may use your contact details to respond, discuss your project, send an estimate or confirmation, and provide related service communications. Email may be delivered through third-party services, including the Google Gmail API. Spam filters, provider outages or incorrect addresses can affect delivery.

11. Website content and availability

We work to keep website information useful and current, but descriptions, prices, images and service details can change and may not cover every project condition or option. Website content is general information and not a substitute for an inspection or project-specific written advice.

We cannot promise the website, estimator or any feature will always be available, uninterrupted, secure or without errors. Nothing in these Terms removes rights or obligations that cannot legally be excluded.

12. Disclaimer and limitation of liability

To the fullest extent the law allows, Elite Electric is not responsible for losses caused by relying on preliminary estimator results, inaccurate or incomplete information supplied by a visitor, temporary website outages, or third-party websites and services outside our control.

To the fullest extent the law allows, Elite Electric will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages arising from use of the website or estimator. This does not limit liability where the law prohibits such limits.

Nothing in this section limits your rights under consumer protection laws or changes the obligations in a separate written project agreement.

13. Indemnification

To the extent the law allows, you agree to be responsible for claims, losses or expenses caused by your misuse of the website, your breach of these Terms, or your submission of information or materials you did not have the right to provide. This does not require you to cover Elite Electric’s own negligence, unlawful conduct or other liability that cannot legally be shifted to you.

14. Changes to these terms

We may revise these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Continuing to use the website after an update means you accept the revised Terms, to the extent the law allows. If a change legally requires your separate consent, we will ask for it.

15. Governing law

These Terms are governed by the laws of the State of Utah and applicable federal law, without regard to conflict-of-law rules, except where the law requires otherwise. Any dispute will be handled by a court with proper jurisdiction and venue.

16. Contact Elite Electric

For questions about these Terms or the website estimator, contact us:

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